Order Cancellation Policy
We understand that plans can change. Our goal is to provide flexible cancellation options to ensure your satisfaction.
Cancellation Before Shipment:
- You can cancel your order within 24 hours of placing it without any charges.
- To cancel, contact our support team immediately at Our Support with your order details.
- Once canceled, you will receive a confirmation, and any payments made will be refunded promptly.
Cancellation After Shipment:
- Orders that have been shipped or are out for delivery cannot be canceled directly.
- However, you can refuse the delivery or initiate a return once the product arrives, following our Return & Exchange policy.
Special Conditions:
- During sales, promotions, or blackout periods, cancellations may be limited.
- Custom or personalized orders are generally non-cancelable once production has started.
Refunds for Cancelled Orders:
- Refunds will be processed within 15 business days of cancellation confirmation.
- The amount refunded will be the purchase price paid, excluding any applicable shipping fees (if not included in the original order).
How to Cancel:
- Contact our customer service team immediately with your order number.
- We will verify the cancellation and process your refund swiftly.