Order Cancellation Policy

We understand that plans can change. Our goal is to provide flexible cancellation options to ensure your satisfaction.

Cancellation Before Shipment:

  • You can cancel your order within 24 hours of placing it without any charges.
  • To cancel, contact our support team immediately at Our Support with your order details.
  • Once canceled, you will receive a confirmation, and any payments made will be refunded promptly.

Cancellation After Shipment:

  • Orders that have been shipped or are out for delivery cannot be canceled directly.
  • However, you can refuse the delivery or initiate a return once the product arrives, following our Return & Exchange policy.

Special Conditions:

  • During sales, promotions, or blackout periods, cancellations may be limited.
  • Custom or personalized orders are generally non-cancelable once production has started.

Refunds for Cancelled Orders:

  • Refunds will be processed within 15 business days of cancellation confirmation.
  • The amount refunded will be the purchase price paid, excluding any applicable shipping fees (if not included in the original order).

How to Cancel:

  • Contact our customer service team immediately with your order number.
  • We will verify the cancellation and process your refund swiftly.